Shipping Policy

Shipping Times

• On-Hand Products: Ship in 2–5 business days.
• On-Demand Products: Special-ordered from our distributor after your purchase. Expected delivery 7–14 business days.

Shipping Rates

• Members: Free shipping with membership sign-up.
• Non-members: Free shipping on orders of $150 or more. Standard shipping applies to orders under $150, calculated at checkout.

Order Tracking

Once shipped, you will receive an email with a tracking number.

Shipping Issues

For delays, damaged packages, or lost shipments, contact us Monday–Friday.
We work directly with carriers to resolve issues promptly

Distributor Delays

On-Demand items depend on distributor availability. If the distributor delays or cancels fulfillment, we will notify you and offer alternatives or a refund.